Contact Us


Lightpath headquarters is located at:
200 Jericho Quadrangle
Jericho, NY 11753

For general inquiries:
Call 1-877-LIGHTPATH

For product inquiries:
Call 1-877-LIGHTPATH, or send us a product inquiry.

For general customer service inquiries:
Call 1-866-611-3434, or send us a request for support.

For press inquiries: Send us a media inquiry.

PLEASE NOTE: If you are a current Lightpath customer, you can submit a request for support via
the Customer Care Online portal as well.

The Lightpath Service Terms and Conditions is the operating agreement between Lightpath and its commercial customers. It outlines the rules and guidelines to which all customers are expected to adhere. Occasionally, and usually unintentionally, a customer will violate one or more of the terms and conditions of Lightpath service. Cablevision has a High-Speed Data Security Team that responds to many of the more serious violations. Here are some of the more common abuses and how to handle them:

Child Pornography
The possession, manufacturing or distribution of child pornography is illegall, and using Cablevision's Lightpath service or network to view, share or distribute child pornography is a violation of our Terms of Service.

You can also help make the Internet safe for everyone.
If you suspect, view or have a complaint involving child pornography, please send it to You may also contact the National Center for Missing and Exploited Children (NCMEC) to make a report through its Cybertipline at
*For more information on how to keep your family and children safe on the Internet, please visit the Internet Smarts section of our Power to Learn Website:


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